- Hospitals
- Clinics & polyclinics
- Dental
- Multi-branch chains
Industry solution
Hospital & Clinic Management ERP
An all-in-one platform for hospital management — patient registration and electronic medical records, appointments, consultation and treatment records, pharmacy, laboratory, insurance and TPA handling, HR, payroll and accounts.
Complete coverage
One platform for the whole hospital
Clinical, administrative and financial operations on a single data model rather than three systems reconciled monthly.
Patient registration & EMR
Register through web, mobile or reception, with demographics, medical history, allergies and previous visits.
Appointment management
Online and mobile booking, doctor and staff scheduling, and automated reminders.
Consultation records
Treatment notes, diagnosis, prescriptions and follow-up scheduling held against the patient.
Billing & payments
Transparent billing, receipts, patient wallet and loyalty points.
Pharmacy & inventory
Stock control, batch and expiry tracking, dispensing against prescription.
Laboratory integration
Test ordering, result capture and report delivery to the patient record.
Insurance & TPA
Claim preparation, third-party administrator handling and settlement tracking.
CRM & reminders
SMS, email and WhatsApp reminders for appointments, refills and follow-ups.
HR, payroll & accounts
Full workforce and finance suite on the same platform as clinical operations.
The patient experience, digitised
Patients book online or through a mobile app, receive automated reminders, access records, prescriptions and reports securely, download bills and lab results, and submit feedback after consultation. Family profiles sit under one account. Teleconsultation runs with integrated video.
A multilingual interface supports regional language, consent forms are signed digitally by e-signature, and chronic-care schedules and repeat visits are tracked automatically.
Online & app booking
Self-service appointments without a phone call.
Automated reminders
SMS, email or WhatsApp for appointments and medicine refills.
Secure record access
Health records, prescriptions and reports available to the patient.
Family profiles
Multiple dependants managed under a single account.
Teleconsultation
Integrated video consultation with records attached.
Digital consent
E-signature on consent forms, stored against the visit.
How it runs
Three steps, plus the one most systems forget
Simplified workflow
1. Capture patient details — digital onboarding with comprehensive profiles, ID proofs, prescriptions, scans and reports attached.
Inpatient / outpatient flow
2. Appointments, procedures, diagnostics — the clinical pathway tracked end to end with every event on the record.
Invoicing
3. Transparent billing — itemised invoices, insurance handling and receipts, followed by continuous engagement and follow-up.
With AI
Smarter decisions with better data
Departmental P&L
- Profit and loss by specialty
- Consultant commission analysis
- Margin against clinic target
- Cross-department comparison
Predictive insight
- Patient revenue forecasting
- Appointment gap reduction
- Bottleneck detection in patient flow
- Stock and demand forecasting
Role dashboards
- Admin, doctor, finance, inventory
- Live appointment and revenue view
- KPI, inventory usage, staff productivity
- Faster response and decision-making
Compliance
- UAE FTA VAT automation
- Oman and Saudi VAT handling
- Audit-ready clinical records
- Centralised multi-branch operation
Questions
Frequently asked questions
Does the hospital ERP include electronic medical records?
Yes. Patient registration and EMR are core, covering demographic data, medical history, allergies, previous visits, consultation and treatment records, prescriptions, and attached documents such as ID proofs, scans and lab reports.
Can it handle insurance claims and TPA?
Yes. Insurance claims and third-party administrator handling are built in, covering claim preparation, submission tracking and settlement reconciliation against the patient account.
Is teleconsultation supported?
Yes. Teleconsultation runs with integrated video calling, and the consultation is recorded against the patient record in the same way as an in-person visit, including prescriptions and follow-up scheduling.
Can we see profitability by department or specialty?
Yes. Departmental profit and loss by specialty is a standard view, including consultant commission analysis and margin against target, which is typically where clinic groups find the largest unexplained variance.
Does it work for a single clinic as well as a hospital chain?
Yes. The same platform runs a single dental or family clinic and a multi-branch hospital group, with centralised operations across branches and role-based dashboards for admin, doctors, finance and inventory.
See it with your own data
A walkthrough using your workflows rather than a generic demo dataset.